USU IT Service Management: The ITSM Tool for Your IT Service
Our ITSM software suite meets the highest ITIL® standards and is recognized as one of the top-rated tools worldwide - certified by PeopleCert. Optimize your workflow with our service desk tool: Create, analyze, and process tickets efficiently.
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What is ITSM? | USU FAQLTY
IT service management (ITSM) refers to the provision of IT at the company as a service. But ITSM is much more than just IT support. ITSM comprises all activities carried out by an organization to design, build, provide, operate and monitor IT services.
USU IT Asset Management
USU IT Asset Management helps enterprise customers to better manage increasing IT complexity, resource waste and cyber risks. Complete transparency Hardware, on-prem, SaaS and cloud discovery with best results and high coverage through agent and remote technologies.
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USU IT Service Management Reviews - Gartner
2024年10月11日 · USU is a provider of software and services for IT and customer service management and empowers companies to meet the demands of today’s digital world. Global companies use the solutions to cut costs, drive agility, and reduce risk — with smarter services, streamlined workflows, and improved collaboration.
The ITSM starter package: Interview with Consulting Director Timo …
2024年12月4日 · In an interview with Timo Weber, Director Consulting for IT and Enterprise Service Management, we clarify the question of why saving money in the area of IT digitization is not the right strategy. He also introduces USU's new ITSM starter package and explains how to successfully implement an ITSM tool.
USU’s 3 Takeaways from the Gartner Magic Quadrant for ITSM …
2021年9月9日 · USU has an ITSM solution portfolio offering a one-stop solution with the full range of integrated functionalities, along with in-house consulting and support services. Companies can manage their service lifecycle in one central tool and benefit from a consistent one-channel user experience, reduced administration efforts, and end-to-end ...
Gartner® Market Guide for IT Service Management Platforms
The Gartner ® Market Guide for IT Service Management (ITSM) Platforms 2025 explores key industry trends, including AI integration, flexible ecosystems, and the rise of decentralized service models. The research provides businesses with a comprehensive overview of specific markets, technologies, and service segments—helping decision-makers ...
ServiceNow vs USU 2025 | Gartner Peer Insights
Compare ServiceNow vs USU based on verified reviews from real users in the IT Service Management Platforms market, and find the best fit for your organization.
USU World 2025
Cloud Incubator GmbH aus Tübingen ist eine echte „Cloud Native“-Gründung mit dem Motto „ITSM from the cloud for the cloud“. Das Unternehmen bietet ITSM- und Zertifizierungsberatung sowie eine Compliance-Modul-Suite im USU Service Management und bringt Compliance ins „ITSM-Herz“ jeder Cloud- oder On-Premise-Umgebung.
Das ITSM-Tool für Ihren Service | USU IT Service Management
Ein ITSM-Tool (IT Service Management) ist eine Software zur effektiven Verwaltung und Automatisierung von IT-Services. Es hilft bei der Organisation von Support-Tickets, Änderungsmanagement, Problemlösung und Asset-Verwaltung.
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