If you're using WhatsApp on your phone, you have the ability to back up and restore your chat history in case you lose your phone or switch to a new one. You can back up your chats at any time or set up regular backups for added convenience.

If your phone is lost or stolen, or you lose access to your account, recover your account following the steps below. If you suspect someone else is using your WhatsApp account, you should notify family and friends as this individual could impersonate you in chats and groups.

To back up or restore your chats, you’ll need to use your phone. Note: Unfortunately, we can't restore your chats for you because your chat history isn’t stored on our servers. Related resources. Does this answer your question?

2019年3月29日 · If you accidentally deleted or somehow lost your WhatsApp chat history, you can restore it. WhatsApp automatically stores your chats from the last seven days, creating a backup every night at 2am and saving that to your phone itself.

2023年8月11日 · Luckily, it's fairly easy to set up your WhatsApp messages to backup to your phone, so that you can easily restore a backup to view any old or deleted messages. It's not possible to retrieve old messages unless you already have a backup set up. Retrieve backed up messages on iOS by deleting and reinstalling the app.

2025年3月27日 · This article explains how to restore WhatsApp messages and account information if you have to reinstall the app or if you're switching to a new device. Instructions cover WhatsApp for iOS and Android.

6 天之前 · Step 2: Uninstall and Reinstall WhatsApp. To restore the backup, you will need to uninstall WhatsApp from your Android device. After uninstalling, reinstall WhatsApp from the Google Play Store. Step 3: Restore Your Backup. Open WhatsApp and sign in using your phone number. You will be prompted to restore your messages from Google Drive.