2025年3月17日 · This article is your main resource guide to help you understand and leverage the Analytics tools available with Crisp. We'll review how it works in detail, how you can take …

Crisp 4 comes with a wide range of innovative features with a brand new Inbox, new Design, new Analytics, new AI features, and new Overlay Search widget that will transform the way you …

2024年11月4日 · Segmenting conversations or teams has been a long-awaited feature. This capability enables various use cases, such as support escalation, department clustering, C …

The comment feature allows users to leave messages to a specific source or target texts. When to use comment? Remind yourself of sentences that require special attention when translating.

2025年2月26日 · Available on Crisp Mini , Shortcuts are a great way to reply faster to your customers. Also known as canned messages , they are strong asset to build an impressive …

2024年8月16日 · Crisp communication builds trust and rapport, whether in personal or professional settings. When you express yourself clearly, it reduces the chances of …

2017年3月20日 · To help you do just that, we’ve built the Comments feature for you to add comments to each chat. Once you’ve added a comment, you can choose to notify fellow …

2024年10月23日 · Crisp 的主要功能包括用于管理联系人和跟踪互动的强大 CRM 系统、用于实时协助的共同浏览工具，以及允许企业无需编码即可自动化对话的可定制聊天机器人构建器。

You can learn more about how to respond to customer reviews in this article , and how to respond to customer comments in the app stores can be found in this article.

2025年2月26日 · Crisp allows to send rich text content messages using Markdown. Markdown is an easy-to-use syntax to format texts. You can use Markdown to insert bold text, titles, images …