2024年5月21日 · The Department for Work and Pensions (DWP) plans to be at the “forefront of harnessing artificial intelligence” to build a “welfare frontline of the future”. AI is set to be rolled out nationwide across Jobcentres from autumn, to create a …

2025年2月13日 · The AI tool works by comparing the health condition(s) a claimant enters when applying for the benefit with a centrally maintained list and finding the "closest match". It reports a 87 per cent correct prediction rate for this process. The DWP says the technology is used to determine benefit eligibility, with human agents overseeing the process.

2025年1月27日 · Several artificial intelligence projects that were underway at the Department for Work and Pensions (DWP) have been dropped, it has been revealed, as welfare experts continue to raise concerns...

2025年1月15日 · Under the DWP's planned reforms, AI will be used to provide information on jobs and skills in an effort to reduce the workload for job coaches. The Government department is already employing AI and machine learning technology to identify vulnerable individuals who need support more quickly than other claimants.

1 天前 · Among UK departments, the Department for Work and Pensions (DWP) has embarked on an AI experiment aimed at modernizing welfare delivery and addressing inefficiencies. This move aligns with Labour leader Keir Starmer’s vision of leveraging AI to improve public services, enhance productivity, and fuel economic growth.

2025年1月16日 · The Department for Work and Pensions (DWP) is looking to expand AI usage to streamline Jobcentres and support services, which it claims will improve the system for the most vulnerable,...

2023年7月11日 · The Department of Work and Pensions (DWP) has revealed plans to widen its use of the technology to tackle fraud. Campaigners say more information is needed to ensure the system does not make ...

2024年7月9日 · By embracing AI, the DWP would be equipped to deliver three ambitious signature policies to create security, opportunity and prosperity: Within a year, reduce backlogs for every type of benefit to zero to give every citizen the support they need when they need it.

2025年1月14日 · Keir Starmer has announced a plan to “transform our public services” through artificial intelligence (AI) – but experts have warned against “rushed implementation” which could cause “serious harm to people relying on support”. This includes within the Department for Work and Pensions (DWP).

services efficiently to our customers. AI is the next step in digital transformation, and we have adopted a test and learn approach to AI so we can build evidence to support whether AI use cases can add .