2025年1月17日 · Meet agentic AI. AI, and agentic AI could have a bigger impact on the economy and finance than the internet era. This paradigm shift in AI is powered by a combination of technological breakthroughs in contextual understanding, memory, and multi-tasking abilities. Agentic AI effectively turbocharges the Do It For Me (DIFM) economy.

2024年6月20日 · London – Today, Citi Global Perspectives and Solutions publishes a new report AI & Finance: Bot, Bank & Beyond. The report analyses the role that artificial intelligence (AI) might play in changing the way both consumers and corporates bank.

2024年10月28日 · As part of the agreement, Citi will also use Google Cloud’s Vertex AI platform to deliver generative AI capabilities across the company. With Google Cloud, Citi will be able to fuel its generative AI initiatives related to developer toolkits, document processing, and digitization capabilities to empower customer servicing teams.

Once the domain of science-fiction movies, artificial intelligence (AI) is now a fully-fledged reality. Its potential to transform countless industries should not be

2024年10月1日 · Guided by our commitment to transforming and strengthening the bank, Citi is proactively embracing gen AI as an essential part of our strategy to win. We are exploring dozens of use cases for the technology across every business and function, and have already begun to see the impact as we roll out Gen AI tools like GitHub Copilot to Citi employees.

2024年6月20日 · About 54% of jobs across banking have a high potential to be automated, the bank said Wednesday in a new report on AI. An additional 12% of roles across the industry could be augmented with the...

2025年1月16日 · Citigroup armed 30,000 developers with generative AI coding tools as part of an ongoing modernization push, CEO Jane Fraser said, speaking during the bank’s Q4 2024 earnings call Wednesday.

2024年12月5日 · Citi’s transformation strategy is built on three primary pillars: infrastructure modernization, AI integration, and workforce enablement. The migration of workloads and applications to GCP enhances operational efficiency and scalability, while Vertex AI provides advanced generative AI capabilities to support customer service, document ...

2024年3月6日 · Generative AI has created a profound and positive shift inside of Citi toward data-driven decision making, but for now the nation’s top-three bank has decided against an external facing chatbot...

2019年10月8日 · In this article, we cover three of Citi’s AI initiatives and explain how they work: Document Digitization: Digitizing paper forms for a risk analytics platform. Customer Service Chatbot and Mobile App: Citi’s mobile app that features a conversational interface for customer service and account inquiries.