311 is an easy-to-remember telephone number that connects you with highly-trained constituent service representatives. They are ready to help you with requests for non-emergency City services and information. The 311 Constituent Service Center is open 24 hours a day, seven days a week, and 365 days a year. Track your case 311 Historical Data.

Help keep our city beautiful. Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work. Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city.

Special/Bulk Items are collected between 6AM - 6PM, please contact 311 directly if item is not collected by 6PM today by dialing 3-1-1 or 617-635-4500.

Help keep our city beautiful. Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work. Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city.

2024年2月21日 · 311 is Boston’s around-the-clock constituent services line that allows people to report non-emergent issues. Think: graffiti removal, broken traffic signals, tree planting, pest control, and...

2021年11月3日 · Launched in 2009, the BOS:311 App (then called Citizens Connect) is a mobile app that empowers residents to help take care of their communities. Residents report non-emergency issues with the City directly from their smartphones. These get sent into the City’s work order management system, which then sends it to the right person in City Hall.

Boston makes it easy to report concerns and complaints on matters such as trash and recycling, traffic and parking, streets and sidewalks, and many other city services directly to the City with their BOS:311 program. Telephone: Boston 311 – Just dial "311" to connect to a 24-hour hotline to speak with a representative who can:

311 is an easy-to-remember telephone number that connects you with highly-trained Constituent Service Center representatives who are ready to help you with requests for non-emergency City services and information.

The new Boston 311 app, which is now available for download, enables users to submit service requests in 11 languages — English, Spanish, Haitian Creole, Traditional Chinese, Simplified Chinese, Vietnamese, Russian, Cape Verdean Creole, Arabic, Brazilian Portuguese, and French.

BOSTON - Tuesday, August 11, 2015 - Mayor Martin J. Walsh today launched Boston 311, a platform to better enable residents of Boston to report non-emergency issues to the City, such as graffiti and broken street lights, and access City services.