You want to use app Manage Customer Returns - Create, but you don't have the document type CBAR in your system

2019年11月27日 · With accelerated customer returns (return type CBAR) in SAP S/4HANA Cloud, you can manage your customer returns in an accelerated process. Accelerated customer returns can be created with reference to preceding documents.

SAP S/4HANA 2022 introduced an SAP Fiori app called Manage Customer Returns - Version 2. With this app, you can create returns orders without referencing a preceding document. Also, you can manage customer returns by displaying, editing, and determining refunds for returns orders.

2020年2月21日 · I am working on SAP S4 HANA 1809 system. I am now checking the Fiori app "Manage customer returns". As i understand from KBA 2585475, editing in this app is only supported for return type CBAR (accelerated customer returns). I have following questions - 1. Through this app, can we create only CBAR type returns?

An accelerated return order (sales document type: CBAR) is being created with reference to a standard order (sales document type: OR). When generating item with reference to item category CBLN within standard order, the item category is determined to be RBLN.

In the "Manage Customer Returns" app, it is allowed to create accelerated customer returns for the rejected sales order items. Reject one or more items in a sales order. Go to the "Manage Customer Returns" app and click "Create". Search for the above sales order and create a customer return with reference to it by clicking "Create".

2020年3月16日 · Accelerated return (document type CBAR) is used to manage your return order and refund. Return reason and other information can be maintained in accelerated return. Inspection step is normally expected as input for further refund and logistic follow up decisions.

在销售流程完成后，如果货物有损坏或缺陷的情况发生，经投诉及协商后向客户退货，可用销售凭证的一种退货订单（Returns）类型进行处理。 退货订单可参照销售订单或发票生成，后续需创建退货交货单，并需要出具退货贷记凭证。 由于涉及交货，故退货订单需要生成计划行。 退货（Returns）的凭证类型为RE，如果在中文界面未出现类型“RE”则请查看《维护销售凭证的语言键》。 退货过账形成物物料凭证移动类型是651，会增加物料的退货库存，将其转至非限制库 …

向供应商退货可采用过账方式，常用移动类型MvT 161或122，但从库房退货给供应商也涉及物料移动，为加强管理，可在退货过程中加上交货步骤。 涉及采购退货的交货属于外向交货，有以下且不限于的业务场景： STO退货采购订单的退货。 其中后两种直接参考采购订单的退货，与STO转储的交货类型，都涉及数据表T161V，表中有三个主键字段BSTYP（采购凭证类别，固定值“F”）、BSART（采购订单类型）、RESWK（发货工厂）。 这几个配置项有一项维护，在其 …

ARM process has been configured for your system, and accelerated return document (Order Type: CBAR) with Refund Control "Approved" creates a Credit Memo request (GA2) in the background. However, the user can create multiple GA2 from the same CBAR, thereby crediting to your customer multiple times.