Citi Commercial Cards

Citi Support. Citi’s Client Services lines are dedicated solely to supporting APCs and are available Monday – Saturday from 7:00AM - 9:00PM EST. For assistance call: 866-670-6462 (toll-free) 757-853-2467 (outside U.S.)

Log in to Citi Commercial Cards to manage your business expenses and travel.

This document provides Agency Program Coordinators (APCs) with a general overview and guidance on processes and procedures necessary for the successful execution and daily operations of their...

This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and …

Citi provides a variety of training opportunities, covering both high-level capability overviews as well as in-depth technology classes, for Government Travel Card Agency Program Coordinators (APCs). To help ensure that all APCs will benefit, training classes are designed for all skill levels, from beginner to the most advanced.

Remember, your APC is your first point of contact for travel card-related questions or issues. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the …

2023年6月20日 · When written off as an uncollectible debt, Citibank issues the cardholder an IRS form 1099, reporting the amount as taxable income. To reduce delinquencies, APCs should: Ensure that training for your cardholders is up to date, including refresher training as necessary, emphasizing the requirements for timely payment and split disbursements.

Once you submit your application, you will receive automated confirmation e-mails when your Supervisor and APC approve your application. You can view the status of your application in the CitiManager Site by using the username and password created during the

APCs, working through the CPMs, are responsible for the day-to-day operations of the DoD travel card program. Each APC, in conjunction with Citi, shall maintain an up-to-date list of all...