TV Stops/Starts All Channels My regular TV watching is getting pretty bad. And this is on top of the zDVR issues not being able to be played back, Why can’t Cox fix this issue? Why is it so hard to report issues. Why do they say it is not an issue when there are so many of us complaining. Cox is being paid well for its services.

I have a new Samsung QN95B Neo QLED TV and Samsung Q800 Soundbar with a Cox SCXI11BEI wifi cable box. All are connected by HDMI 2.1 cables. The TV detects and selects HDMI-eArc signaling between the devices as expected. I finally landed on a setting in the TV sound options that has resolved the dropouts completely.

Ask the Cox rep to calculate the prorated amount of your TV service you're due as a credit. You might want to jot it down on the receipt and ask the Cox rep to sign and date it. Take it home and file it where you can find it later, in case Cox says you didn't return their equipment or if you don't see the prorated credit by your second statement.

2024年12月4日 · Hi Aparkman1, not having Guide access certainly makes it difficult to access and enjoy your favorite content! I apologize for the frustration this has cause

I again replaced the HDMI cable to the main TV set, only this time, instead of using the Cox provided cable, I purchased and installed a certified HDMI 2.1 cable from a third-party. In the 14 days since I installed the certified HDMI 2.1 cable there have been no instances of freezing, sound problems, or inability to respond to controller demands.

I want to watch TV on my PC. Access https://watchtv.cox.com with a browser. If you're not already signed in with your Cox credentials, you'ill be prompted for your Cox User ID and password.

A failed video output makes sense, but doubt Cox will just swap the box without a service call. No, they should. It is common practice. That is why they have boxes at the Cox store. Should I try using the coax "cable out" to the TV in lieu of the HDMI cable. Sure, that is something good to try.

Here is the latest update:Cox has promptly dispatched another tech.yesterday to reassess situation.I ran TV all day with no problem detected.Technician didn’t detect any problem either but still performed “preventive” maintenance like replacing connectors and splitter which was nice.It’s second day that all TVs work normally with no ...

2024年11月5日 · Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and we would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to [email protected] for further assistance. Thank you!

Rob0913, Contour is available to download on Apple and Android devices but will only work on supported devices