The ICN is a statewide fiber optic network that provides telecommunications services to education, government, healthcare, and public safety entities in Iowa. Judicial branches, State and Federal government locations, and other authorized government locations.

Customer contact information: 24/7 technical contact name, phone number, email address, and site access hours. Contact an Account Consultant. Log into the ICN ServiceNow Customer Portal. When assistance is needed, be confident that Iowans are waiting to help. Our Network Operations Center (NOC) in Iowa is open 24 hours a day, 7 days a week.

Phone: (515) 725-4400 Toll Free: (800) 572-3940 Email: [email protected] ICN Customer Portal: Customer Portal. Mailing Address. Grimes State Office Building 400 East 14th Street Des Moines, IA 50319. Online Contact Forms. You can contact us using our online contact forms or with the above information. For general inquiries: General ...

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Visit the Support page for a listing of RTC offices near your. To find out which RTC your site is located in enter the area code and prefix from your location and press the "Submit" button. Your area code is the first 3 digits of your phone number. (eg. the "312" of (312) 555-1034).

ICN, as a long-time Avaya partner is able to provide phone systems for customers large and small. Are you ready for VOIP? Or need a system to streamline your communications? Let ICN help you decide.

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Connect with our technicians in ICN’s Network Operations Center (NOC) via a toll-free number (800-572-3940) or using our online portals. Access the ICN customer portal. Use the portal to: Report an outage or degradation of service by creating a Case under Trouble. In Help, receive assistance by completing the form.

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