Memphis Light, Gas and Water provides utility services and offers various payment options.

Memphis Light, Gas and Water's AutoPay is the easiest way to pay your monthly utility bill. Enrolling in the plan is simple, and you'll never have to write a check to pay your bill again.

All Information © 2025 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved.

Your account number: Your bill includes a 16-digit account number. Please have this number on hand when doing business with Memphis Light, Gas and Water.

Memphis Light, Gas and Water offers many payment channels and options to make paying your utility bill fast, easy and convenient. You can also view a summary of these options in our Payment Option Comparison table or click a link below for more details. **Important: If you have received a cut-off notice and want to avoid service interruption, please read our payment recommendation.

It’s a fact of life in the Mid-South: Severe and extreme weather can impact our lives. The good news is that MLGW, the City of Memphis and partner agencies are already well prepared for anything that comes our way.

Memphis Light, Gas and Water's Electric Outage Summary Map provides you general information about the outage level across Shelby County. Detailed information about specific addresses is not available for home safety and security measures. All information displayed on this site is based on reported and known outages.

Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, Board Room, 220 S. Main.

Utility construction is coordinated through Memphis Light, Gas and Water's Customer Engineering department which has offices at each of our four Service Centers.

Customers should prepare as well. Memphis Light, Gas, and Water is taking proactive steps to ensure the safety and reliability of services for customers across the region.