Submit information about your home’s service line through our online self-reporting survey. Want to ensure you receive important and timely updates about utility work in your area? Read up on the latest in DPU news and happenings. Be sure to check back.

DPU bills its customers monthly for all water, wastewater, stormwater and natural gas usage. We offer a variety of bill payment options. Explore them below. You may also wish to contact your financial institution for other available options. For the most current utility rates, click here

Today, Richmond's Department of Public Utilities' (DPU) water plant can produce up to 132 million gallons per day (MGD). DPU also provides water to Henrico, Chesterfield, Hanover, Goochland and Powhatan counties through wholesale contracts. Details are outlined in …

Richmond’s Department of Public Utilities (City of Richmond DPU) works with PromisePay to offer payment plans for your outstanding balance. Need help? Need help with your City of Richmond DPU bill? Sign up for an interest-free payment plan.

2023年5月30日 · The City of Richmond Department of Public Utilities (DPU) operates five utilities: natural gas, water, wastewater, stormwater, and electric streetlighting. DPU serves more than 500,000 residential and commercial customers in the …

PLEASE READ CAREFULLY to learn about exciting enhancements to the Department of Public Utilities Payment Center. Customers can now access their current bill online or create a profile to access up to 6 months of bills, billing, and payment history. To create a profile, simply click start here at the top right of the screen and follow the prompts.

2025年2月27日 · Richmond’s Department of Public Utilities has received violation letters from regulators in the past three months for problems at its Wastewater Treatment Plant and natural gas utility.

Yes, Richmond DPU will shut off water service for non-payment of bills. If you have specific questions, please call Richmond DPU at (804) 646-4646. Agents are available Monday through Friday 8 am to 5 pm EST. Please find additional resources and help here.

We empower our customers to better manage their utility bills by offering the KUBRA EZ-PAY Payment Service. KUBRA EZ-PAY provides alternative payment methods such as credit cards. Please note, a $2.25 fee is charged to pay through KUBRA EZ-PAY.

2023年6月29日 · If you have fallen behind on your utility payments, DPU is here to help! Full information and application details on all current programs can be found on our website at www.rva.gov/public -utilities.