Using Survey Text iQ in a CX Dashboard; Respondent Funnel in the Data Modeler (CX) Combining Respondent Funnel, Ticket, & Survey Data in a Model (CX)

Analyze your text data with Text iQ to understand what matters most to your respondents and drive action. Learning Objectives: Understand the Value of Text iQ; Design your survey with proper text entry questions; Build Text Topics to reveal unexpected insights; Understand Sentiment Analysis; Visualize text data within Dashboards

Learn the basics of navigating the new Text iQ, opting in and out, and refreshing your responses! Build topics using complex searches and recommended topics, or organize topics into hierarchies for deeper analysis. Analyze your topics and sentiments with new widgets!

Estimates the IQ of a person using a sample of a text they wrote.

With the ability to monitor trends over time and analyze both structured and unstructured text, Text iQ can deliver you and your frontline staff the insights they need to understand and win over your target audience.

Qualtrics, one of the popular survey tools in the United States, offers a nice way to do so using “Text iQ”. With Text iQ, analysts can assign topics to open-ended questions and then use the “New Word Cloud” widget to visualize the qualitative data.

2021年11月19日 · Sentiment analysis is a powerful tool for monitoring and understanding contextual sentiment for any customer, employee, product, or brand experience. It uses natural language processing, text analysis, linguistics to systematically identify, extract, quantify and study subjective information.