2009年9月3日 · I have Visio stencils for the generic CCM objects. However I am looking for Visio Stencils that represent the Icons in the Script Editor. Has anyone found something like that? Thanks

2018年8月24日 · Icons are used as visual indicators to display the status of each service. Hover the cursor over the icon to display a tool tip that explains the reason for the current state. As part of validation, Unified CCX checks the following: SocialMiner XMPP Service

2021年1月31日 · Wallboards can display data such as available agents in CSQs, call volumes, talk times, wait times, and number of handled calls. You can enable the Unified CCX system to write Unified CCX real-time information to a database that can then be displayed on a wallboard.

How To Use the Cisco Unified CCX Editor Palettes To display the contents of a palette: Click the plus sign (+) to the left of the palette icon in the Palette pane tree.

2025年1月31日 · To generate reports for Cisco UCCX that include UCCX scripts (.aef), Cisco UCCX Editor will need to be installed. To do this, please do the following: 1. Log into the UCCX Web Admin > Plugin page. 2. Download and install the Cisco UCCX Editor. 3. Run the Cisco UCCX Editor and browse to the Script Repository to ensure that it works.

CISCO UCCX Scripting editor icon "get statistics" enables you to route calls based on Agents Logged in, Estimated Waiting time and a variety of real time reporting statistics. This video...

2010年12月9日 · I normally use the Cisco Icon Library that is in PowerPoint format. These icons can be cut and pasted into Visio. They are available at the link below: http://www.cisco.com/web/about/ac50/ac47/2.html. Fourth option on the page - was updated in July 2010 so pretty current. Please rate helpful posts.

2021年6月23日 · I've been working on a side project and have developed a tool that can generate a flow chart diagram out of a UCCX script. The diagrams are in SVG format which can be downloaded and be embedded within a word document. I use it for documentation purposes. The tool is completely free and is in beta stage. Feel free to test drive it.

The Cisco Unified CCX Editor simplifies script development by providing blocks of contact-processing logic in easy-to-use Java-based steps. Each step has its own unique capabilities, from simple increment to generating and playing out prompts, obtaining user input, queueing calls, and performing complex database operations.

Convert complex UCCX scripts (.aef files) into easy-to-understand flow diagrams with our powerful conversion tool from Univonix. Try For Free 5 Free Conversions Features