Cleaning business (or any business) owners: one of the best traits you can have for long term success is to be able not take things personally. This is for sure one of my strengths and the reason why I am able to continue enjoying employing people in a high turnover industry. I never expect anyone to be with me forever, and am able to enjoy the time I have with them (no matter what strange things I might experience). Sometimes (often) I’ll feel an emotional response pop up, but I’m able to put i